Thank you for shopping with us! We’re committed to getting your order to you as quickly and smoothly as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.

During high-volume periods (such as holidays or new product launches), processing times may be slightly longer. We appreciate your patience during these times!

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

Please note: Delivery times are estimates and may vary depending on your location and external factors such as carrier delays.

Order Tracking

Once your order ships, you’ll receive an email with tracking information. It may take up to 24 hours for tracking updates to appear.

Domestic Shipping

We currently ship within the United States, including Alaska, Hawaii, Puerto Rico, PO Boxes, and APO/FPO addresses.

Missing or Lost Packages

If your order is delayed, missing, or marked as delivered but hasn’t arrived, please contact us at info@jazeena.com and we’ll do our best to assist you.

Address Changes

If you need to change your shipping address, please contact us as soon as possible at info@jazeena.com. Once an order has been processed, we are unable to make changes.