Contact us

info@jazeena.com

Not a typical candle

Frequently asked questions

Does it burn?

Our Body Serum Candle is formulated using low-melt point ingredients that are temperature ready for your skin. That being said, before use, we always recommend that you test the temperature of the serum to avoid any surprises. If the serum feels too warm, let it cool for a few seconds before applying (it will cool quickly).

Will it be greasy on my skin?

Our Body Serum Candle is formulated with non greasy, fast absorbing ingredients and the warm temperature of the melted serum is designed to penetrate into your skin quickly. 

What if I have sensitive skin?

Our formula is specially designed for sensitive skin. Our formula is made with organic non-comedogenic ingredients and is paraben and phthalate free. With that said, we know everyone's skin is different and recommend spot testing first.

Can I use it on my face?

Our Body Serum Candle was formulated using clean, organic ingredients with your body in mind. Know that the skin on your body is different than on your face. If you still wish to use it on your face we recommend spot testing before applying.

Is it vegan and cruelty free?

Our Body Serum Candle is made with cruelty-free ingredients and is never tested on animals.

Our product is not vegan because it contains beeswax. While Beeswax is not considered a vegan product, however, it is regarded as a renewable, natural resource.

All of our beeswax is sustainably and ethically sourced. No bees are harmed during the harvesting process and our beekeepers ensure that there is always enough honey and pollen left in the hive to sustain the colony without needing any supplemental feed.

Are the ingredients all natural?

Our Body Serum Candle is formulated using ethically and sustainbly sourced Beeswax and an 100% Certified Organic botanical oil blend.

Our fragrances are made with premium perfume grade oils which are a blend of natural and synthetic ingredients. Our fragrances have passed extensive safety testing and are IFRA (International Fragrance Association)-compliant.

From our perspective, fragrance safety is not a matter of ‘natural vs. synthetic’ but about being safe for skin and safe to burn. Our fragrances are paraben and phthalate-free and we also offer an Unscented version that is 100% natural if fragrance is not for you.

Where is it made?

Our Body Serum Candle is formulated and hand-poured in California, USA.

What is the wick made of?

Our wicks are made from cotton and are zinc and lead-free. They are designed to be self-trimming and clean burning to limit mushrooming, soot, and smoke.

Best way to light it?

We recommend using USB rechargeable lighters, as they are flameless and renewable.
Anytime a flame touches the side of a candle container for longer than 4 seconds, soot is formed. To avoid soot, keep the candle container on a flat surface and light with a flameless lighter or a long nozzle lighter. Avoid lighting with a small flint (cigarette) lighter. If soot is accidentally created, wipe off with a tissue before next use.

Is it safe to use while pregnant?

Absolutely! We use the highest quality certified organic botanical oils that make it safe to burn and safe for skin. Our fragrances are paraben and phthalate free and we also offer a fragrance free option.

Do you ship worldwide?

Since we are a small business we are currently only able to ship within the United States. As we grow we hope to ship worldwide!

Shipping & returns?

We offer free ground shipping on all orders over $50.00 within the continental United States (excludes Puerto Rico, Guam, American Samoa, Alaska and Hawaii).

For more information please view our full shipping and returns policy.

Still need help?

Still have questions? Please send us an email at info@jazeena.com